Jordan
Elm St
- Crew
- 12 on site
- Issue
- Lift 2, tagged out
Report faster with automated check-ins, follow-up questions, and filed reports.

It texts the crew when the shift ends, and follows up until hours, safety, and what broke are on the report.
A down lift or a near miss books a call from your Google, Outlook, or Apple Calendar.
Call the crew lead from the same number they've been texting
Ask, or filter the list.
A transcript after every call with a crew lead.
The incident form and the timesheet, in one text.
Signature
The incident form and the timesheet go out in one text, ready to sign.
Every site reports before the crew leaves
1. The check-in goes out at the end of the shift
2. A vague update gets the follow-up before it is filed
3. Managers see the report while the crew is still on site
— Operations manager, Columbus, OH
Loved by 6,032+ users
Integrations, an API, and CSV export.
Field reporting by text means daily reports with no app. The person on site texts their update: who was there, hours, work completed, incidents and photos. TextWork asks the follow-up questions a manager would, then turns the conversation into a structured report. If a call is needed, a calendar link goes in the same thread, and the incident form and timesheet arrive ready to sign.
Crews already text. Apps get forgotten, logins expire, and forms get skipped at the end of a long shift. One question at a time lets people answer from the jobsite, truck or break room, so you get reports from workers who would never open a portal.
You choose the fields. A typical daily site report covers who was on site, hours, work done and anything that broke. The same thread can capture job completions, supply requests, equipment issues and near misses. Every report follows the same structure, so you can compare sites, crews and weeks.
TextWork follows up before filing. If a crew lead says a lift is down, it asks which lift, whether anyone was hurt, and whether it’s tagged out.
Yes, from the same number the crew has been texting. Call notes are added to the report, with a transcript after the call. If the site needs a walkthrough, TextWork sends a link to book time on Google, Outlook or Apple Calendar.
A first report can run the same day. Write the questions you want answered, add crew members by phone number, and start testing conversations.