# TextWork

> TextWork is a text-to-apply AI agent for hourly and frontline hiring. When someone applies, a text goes out in the employer's name within minutes and screens them over SMS. TextWork also publishes operating data from those threads: applicant response rates, reply speed, screen length, and fail reasons, with N, date range, and definitions in the body.

The blog posts are primary data from a single named-on-request employer, not survey aggregates. Each post states its denominator, window, and limits, and offers breakdowns (by hour, job, city) by email to brian@textwork.co.

## Data and blog

- [Hourly hiring data](https://textwork.co/blog): Applicant response rates, reply speed, and why screens fail, from real screening threads.
- [Follow-up texts to job applicants: 54 of 100 who had gone silent replied. Without one, 4 of 74 came back](https://textwork.co/blog/applicant-follow-up-text-statistics): 100 applicants silent for a day got one reminder text: 54 replied within a week and 16 passed the screen. With no reminder, 4 of 74 came back. Markdown: https://textwork.co/blog/applicant-follow-up-text-statistics.md
- [266 of 348 applications came from Indeed. The API does not export them](https://textwork.co/blog/indeed-applicant-data): One Ohio commercial cleaning company, October 5–31, 2026. Indeed was the source on 266 of 348 applications. Indeed Apply delivers the applicant only to the system that posted the job. There is no self-serve export for jobs posted by hand in Indeed. Markdown: https://textwork.co/blog/indeed-applicant-data.md
- [Applicant response rate to text messages: 4 in 5 reply, most within a minute](https://textwork.co/blog/hiring-follow-up-statistics): 2,185 hourly applicants texted minutes after applying, July 1 to September 25, 2026. 81.9% replied, median reply 42 seconds, median screen 4.5 minutes, 62.3% of first texts reached a verdict, and schedule (not experience) was the leading fail reason. Markdown: https://textwork.co/blog/hiring-follow-up-statistics.md

## Documentation

- [Documentation](https://textwork.co/docs): How to use TextWork.
- [Get started in 4 steps](https://textwork.co/docs/getting-started): Create a script, a report template, and a custom action. Markdown: https://textwork.co/docs/getting-started.md
- [How conversations begin](https://textwork.co/docs/starting-conversations): Join codes, SmartRecruiters and Zillow webhooks, and chat widgets, booking widgets, and forms on your own site. Markdown: https://textwork.co/docs/starting-conversations.md
- [Website widgets](https://textwork.co/docs/website-widgets): Put a chat, a booking card, or a form on your site, and pass the visitor's name, email, and phone into the chat. Markdown: https://textwork.co/docs/website-widgets.md
- [Filter your data](https://textwork.co/docs/filters): Filter the dashboard by clicking a chart, or build filters and saved presets from the funnel menu. Markdown: https://textwork.co/docs/filters.md
- [Read a report](https://textwork.co/docs/read-a-report): Open a person's report and read what TextWork saved. Markdown: https://textwork.co/docs/read-a-report.md
- [Ask about applicants](https://textwork.co/docs/ask-about-applicants): Text the company number and ask who applied, who passed, or what someone said. Markdown: https://textwork.co/docs/ask-about-applicants.md
- [Read a transcript](https://textwork.co/docs/read-a-transcript): Open the full transcript of a conversation. Markdown: https://textwork.co/docs/read-a-transcript.md
- [Reply to users](https://textwork.co/docs/reply): Send a text from the transcript, and pause the assistant while you answer. Markdown: https://textwork.co/docs/reply.md
- [Get notifications](https://textwork.co/docs/notifications): Text someone when a report is completed. Markdown: https://textwork.co/docs/notifications.md
- [Schedule meetings](https://textwork.co/docs/schedule-meetings): Connect a calendar, publish a meeting page, and text someone the link. Markdown: https://textwork.co/docs/schedule-meetings.md
- [Signing documents](https://textwork.co/docs/signing-documents): Upload a PDF or Word file and text someone a link to sign it. Markdown: https://textwork.co/docs/signing-documents.md
- [Invite your team](https://textwork.co/docs/invite-your-team): Who can log into the dashboard, and how to make them an admin. Markdown: https://textwork.co/docs/invite-your-team.md
- [Call someone](https://textwork.co/docs/call-someone): A link a teammate opens to review a person, call them, and file a report. Markdown: https://textwork.co/docs/call-someone.md
- [Share your data](https://textwork.co/docs/share-your-data): A read-only link to your charts for someone who does not log in. Markdown: https://textwork.co/docs/share-your-data.md
- [iMessage and SMS](https://textwork.co/docs/sms-imessage): TextWork texts applicants and leads over iMessage or SMS, picking the channel for each person based on their phone and cost. Markdown: https://textwork.co/docs/sms-imessage.md
- [Email in](https://textwork.co/docs/email-in): Mail to your address becomes a conversation and a report. Markdown: https://textwork.co/docs/email-in.md
- [SmartRecruiters](https://textwork.co/docs/smartrecruiters): An applicant tracking system that notifies TextWork when someone applies. TextWork texts the ones with a phone number. Markdown: https://textwork.co/docs/smartrecruiters.md
- [Indeed](https://textwork.co/docs/indeed): Forward Indeed's application email, and TextWork texts the applicant. Markdown: https://textwork.co/docs/indeed.md
- [Zillow](https://textwork.co/docs/zillow): Zillow Rentals sends a lead. TextWork texts the ones with a phone number. Markdown: https://textwork.co/docs/zillow.md
- [Listing sites](https://textwork.co/docs/listing-sites): How a screen starts after someone applies on Indeed or another job board. Markdown: https://textwork.co/docs/listing-sites.md

## Screening questions

- [Screening questions](https://textwork.co/screening-questions): Phone screen questions for janitor, truck driver, and nursing assistant jobs, with the answer that ends each question.
- [Janitor](https://textwork.co/screening-questions/janitor): Janitor screening questions with the answers that end the screen. From 1,956 text screens for evening cleaning jobs: 82% passed, in about 5 minutes.
- [Truck driver](https://textwork.co/screening-questions/truck-driver): Truck driver screening questions with the answers that end the screen: license class, endorsements, driving record, medical card, route and pay.
- [Nursing assistant](https://textwork.co/screening-questions/nursing-assistant): Nursing assistant (CNA) screening questions with the answers that end the screen: certification, shift, experience, location and start date.

## Product

- [Home](https://textwork.co/): Text-to-apply software. Candidates text to apply, or get a text the moment they apply, and TextWork screens them over SMS.
- [About](https://textwork.co/about): Brian Lesko, a robotics engineer who has also worked the trades, on why he built TextWork to text every applicant the minute they apply. In one three-month study, 2,185 applicants were texted and 4 in 5 replied.
- [Pricing](https://textwork.co/pricing): Plans by monthly applicant volume.
- [Build an agent](https://textwork.co/new): Set up a text-to-apply agent.
- [MCP server](https://textwork.co/mcp): Connect Claude, Claude Code, or Cursor at https://textwork.co/api/mcp/mcp (Streamable HTTP, OAuth with phone sign-in). Read-only: list scripts, search reports, read a report, and read its transcript, for the signed-in company only.
- [Changelog](https://textwork.co/changelog): New features and changes in TextWork. Every entry in one file: https://textwork.co/changelog.md. Each entry page also has a markdown copy at its URL plus .md.
- [Savings calculator](https://textwork.co/savings-calculator): What first-round screening costs at a given applicant volume.
- [Text Indeed applicants automatically](https://textwork.co/changelog/indeed): Forward Indeed's application email and TextWork texts the applicant. No ATS or Indeed API key. TextWork is not an Indeed ATS partner and does not post jobs. Markdown: https://textwork.co/changelog/indeed.md
- [Skilled trades](https://textwork.co/skilled-trades): Screening for HVAC, plumbing, electrical, and field-service roles.
- [Leasing](https://textwork.co/leasing): A rental inquiry is screened by text, then sent a link to book a tour.
- [Customer feedback](https://textwork.co/customer-feedback): Customers report what happened by text, and TextWork files a service request.
- [Field reporting](https://textwork.co/workforce-reporting): Crews send site updates by text, and TextWork turns them into a structured report.
- [Request a demo](https://textwork.co/request-a-demo)

## Optional

- [Privacy](https://textwork.co/privacy)
- [Terms](https://textwork.co/terms)
- [Subprocessors](https://textwork.co/subprocessors)