# Filter your data

There are two ways to filter the dashboard. Quick filtering is clicking a piece of a chart. Advanced filtering is the funnel menu at the top of the page, for filters a chart can't express and for saved presets.

The date range at the top of the dashboard still applies. A filter only looks inside that range.

## Quick filtering

Click a piece of a chart to filter the dashboard to it. Every chart, count, and list then shows only that slice of your reports and conversations.

### Click a slice or bar

The two charts under the main chart break your reports down. Click a slice of the pie, or a bar, to add a filter for it. Script is Applicant screen keeps only reports from that script.

The menu in the corner of each chart picks what it groups by:

- Script
- Report
- User
- A field on the report, such as Type or Location

Clicking a field's slice adds a filter like Type is Pass. A note at the bottom of the page offers the list of people behind it.

### Click a number

When the numbers above the main chart are values of a field, click one to filter to it. Hover a number to see the filter it adds.

### Click a place

Click a country, region, or city on the location chart to keep only people from there.

### Stack and remove filters

Each click adds another filter. They combine, so Script is Applicant screen and Type is Pass means both have to be true.

Active filters sit in a bar at the top of the page. Click the × on a chip to remove it.

For filters a chart can't express, such as Doesn't contain, outcomes, or saved presets, use [Advanced filtering](#advanced-filtering).

## Advanced filtering

The funnel menu builds filters a chart click can't: Is not, Contains, outcomes, sources, and saved presets. Use it to see a single script, a city, a field on the report, or the people who never replied.

### How to add filters

Click the funnel button at the top of the dashboard. It sits to the right of the date range.

The menu is grouped into Users, Status, Source, Filters, Location, Outcome, and Data.

Click an item to add it. The dashboard then shows only the rows that match. You can add more than one filter. They combine, so Script is Applicant screen and City is Cleveland means both have to be true.

Active filters sit in a bar at the top of the page. Click a chip to change it. Click the × to remove it.

### Filter by person, script, or report

Under Users:

- Name opens a search. Choose Is or Is not, then pick a person.
- Member keeps internal teammates. Guest keeps external contacts, such as applicants and website visitors.

Under Status:

- Notifications on keeps people whose replies are texted to a teammate.
- AI paused keeps people the assistant has stopped replying to, so a teammate can answer.

Under Filters:

- Script keeps or drops one script. Choose Is or Is not.
- Report keeps or drops one report template. Choose Is or Is not.

### Filter by a field on the report

The Data list is the fields on reports in the current date range. If the list says No columns, widen the date range or pick a report template that has data in that range.

Click a field, then choose how the value should match:

- Is
- Is not
- Contains
- Doesn't contain
- Starts with

TextWork lists values that already appear on reports, so you can pick one instead of typing it. Contains, Doesn't contain, and Starts with take what you type.

### Filter by source, outcome, and place

Source is how the conversation began. Incoming SMS is someone who texted in. Scheduled is a conversation TextWork started on a schedule. Each integration you have connected, such as SmartRecruiters or Zillow, shows up here too. Click a source to toggle it.

Outcome is how the conversation ended:

- No response
- Dropped off
- Completed

Location is Country, Region, or City. Each one can be Is or Is not.

### Saved presets

If you keep applying the same filters, save them as a preset and turn them back on in one click.

#### How to save a preset

1. Apply the filters you want. For example, Script is Applicant screen and Outcome is Completed.
2. Click the star on the filter bar.
3. Name the preset, such as Completed screens.

#### How to use a preset

Open the funnel menu. Saved presets are listed at the bottom. Click one to apply every filter in it.

Click the star again while that preset is loaded to delete it. You can also delete a preset from the list in the menu.
